Declaration on accessibility
Introduction
Georg Neumann GmbH endeavors to make the website accessible in accordance with the national and European legislation of the BFSG and the European Accessibility Act.
This declaration on accessibility applies to https://www.neumann.com/.
General description of the services
Our website offers you the following services:
- Detailed product information:On our website we present all Neumann products - from studio microphones and headphones to studio monitors - with detailed technical data, application possibilities and practical examples of use.
- Download area: You can conveniently download operating instructions, technical data sheets and additional information from our website.
- FAQ & technical support: In our support area, we offer assistance, answers to frequently asked questions and further contact options for technical inquiries.
- Repair and warranty processing: We provide you with comprehensive information on our repair service and instructions on how to claim warranty services.
- Product registration: Register your purchased products to benefit from extended services and warranties.
- Dealer search: Use our search function to find authorized specialist dealers and service partners in your area.
- Online shop/distribution partner: We introduce you to trustworthy sales channels and partner companies through which you can purchase our products.
- Latest news and press releases: In our news section, we regularly inform you about new products, innovations and company news.
- Events & workshops: Find out everything you need to know about events, trade fairs and, if applicable, training courses and workshops so that you are always up to date.
Applicable requirements
The accessibility requirements are set out in the Barrierefreiheitsstärkungsgesetz (BFSG), in particular in Section 14 BFSG in conjunction with Section 3 Para. § Section 3 (1) BFSG and the underlying Ordinance to the Barrier-Free Accessibility Reinforcement Act (BFSG).
The criteria are based on the Web Content Accessibility Guidelines (WCAG) version 2.1 with conformance levels A and AA.
Status of compatibility with the requirements
The website is only partially compatible with WCAG 2.1 (level AA) and BFSG. Existing incompatibilities are listed below.
Non-accessible content
The content listed below is not barrier-free for the following reasons:
Incompatibility with WCAG 2.1
- Individual image elements have no alternative text.
- Individual link elements have no alternative text.
- The HTML structure of some pages contains errors (e.g. tables, empty headings).
- The contrast ratio of a few elements (e.g. "More" button) is too low.
- The page is not fully keyboard operable as there is no visible focus display.
- Individual subpages (e.g. product pages) do not have an HTML language attribute.
- Individual form elements (e.g. the search function) do not have a "Send" button.
We endeavor to make all non-accessible content accessible as soon as possible.
Preparation of this accessibility statement
This declaration was created on 19.03.2025 and last reviewed and updated on 19.3.2025.
The method used to prepare the declaration was a conformity test carried out by Cookiebox GmbH.
Feedback mechanism and contact options
Contact person for accessibility
[First name, surname]
Georg Neumann GmbH
Leipziger Str. 112
10117 Berlin
Georg Neumann GmbH
Leipziger Str. 112
10117 Berlin
Have you discovered barriers on our website? Please let us know! The following channels are available to you:
Phone: +49 (0)30 41 77 24-0
E-Mail: webmaster@neumann.com
E-Mail: webmaster@neumann.com
Competent market surveillance authority
The Governing Mayor of Berlin
- Senate Chancellery -
Monitoring Center for Digital Accessibility
Jüdenstraße 1
10178 Berlin
Phone: (030) 90223-1527
Email: Ueberwachungsstelle-Digitale-Barrierefreiheit@senatskanzlei.berlin.de